When I booked it said up to 6 people were allowed, so I reserved, but it had been changed to 4 people. Five of us stayed and it was very cramped. I can see why they changed it to a maximum of 4. Being on the 37th floor, the night view wasn't bad. It was inconvenient that the clothes hanger was inside the bathroom, and the microwave did not work.

2.0Could Be Better

2026.05.16

It was a last-minute booking, but I'm very disappointed. From the photos on NOL and the pre-discount price, I expected a certain size and room condition. I chose a twin room so two people could sleep comfortably, but as you can see in the photos they just pushed two single beds together. Maybe the room size didn't allow separating them. I could accept that and the room looked clean at first glance. I was only staying one night, so whatever. But I was horrified by the bathroom. The cleaning was absolutely terrible. I can understand soap scum in the shower and on the floor, but stains of food or other marks on the sink and toilet are too much. Is this really a 550,000 won room? I cannot understand it. Prices listed on NOL always seem a bit higher even for the same room at the same property — sometimes even after a discount. I usually leave reviews with good intentions, but this time I really cannot.

5.0Excellent

2026.05.11

This accommodation lets you feel the same comfort as being at home. I had a comfortable, restful stay.

1.0Below Expectations

2026.05.11

The issue with the laundry detergent and the cleaning policy that only provides cleaning for stays of three nights or more were the biggest drawbacks and my worst experience here. Basic services are lacking, so I do not want to return.

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About this property

Opened in October 2025, Hotel Songdo Stay31 is a hotel located within a serviced residence near Songdo Moonlight Festival Park in Incheon, offering a space that satisfies both business and leisure needs. With guest rooms featuring premium hotel mattresses and bedding, as well as state-of-the-art facilities, the hotel offers a comfortable and relaxing stay, while its smart design provides a more convenient environment for guests. In addition, a comprehensive security system ensures a comfortable and private retreat that feels just like home, making the start and end of your day even more special. Experience a relaxing stay at Songdo Stay 31, which offers a convenient location for tourists thanks to its proximity to the Moonlight Festival Park and an efficient commute for business travelers due to its proximity to the Songdo International Business District.

Facilities

Room Amenities

Business

Wi-Fi

Laundry

Smoking

Transport & Parking

Room Amenities: Amenity

Business: Business

Wi-Fi: WIFI

Laundry: Washing machine

Smoking: No smoking area, Non-smoking room

Transport & Parking: Parking Allowed

Language support: 한국어

House Rules

Check-in Guidelines

▶ Check-in at 3:00 PM, check-out at 11:00 AM

▶ This hotel operates on a contactless basis; guests may check in after obtaining their room key at the kiosk on the first floor.

▶ Upon check-in, you must enter your name and reservation number; the reservation number will be sent via text message on the day of arrival.

If you encounter any issues with electricity or facilities after 7:00 PM during your stay, please contact the Security Office at 032-831-0946.

Checkout Instructions

▶ Check-out is by 11:00 a.m.

▶ If you exceed the check-out time without prior notice, housekeeping staff may enter your room to prepare it for the next guest.

Please be sure to inquire in advance regarding late check-out.

The hotel assumes no responsibility for staff entry that occurs without prior agreement.

Additional Information on Personnel

Additional guests: 20,000 won per person per night, payable on-site (bedding not included; children 3 years old and under may stay for free)

Check-in is not permitted if the maximum occupancy is exceeded, including infants and toddlers.

Reservations and inquiries regarding additional guests: 010-7715-3132

Bedding Information

Additional bedding: 20,000 won, payable on-site

Advance reservation is required for additional bedding (by phone or text message / 010-7715-3132)

Available from 10:00 AM to 6:00 PM on the day of check-in

Parking Information

▶ Parking Location: Use the hotel’s underground parking garage on Levels B1 through B3

▶ Parking Fees: One free parking space per guest room

▶ Usage Instructions

After parking, use the elevators in Buildings A, B, or C to go to the 1st floor and obtain your room key at the kiosk.

After obtaining your room key, you must register your vehicle at the parking desk on the 1st floor.

Free parking is available until 5:00 PM the following day after registration.

▶ Important Notes

If the parking desk is unstaffed, please fill out the logbook in front of the desk to complete your registration.

Parking Inquiries: 070-4150-0947

Parking is managed by the Halla Western Park Building Management Association, not the hotel; please contact the number provided for inquiries.

Early Check-in/Late Check-out Guidelines

▶ Early check-in and late check-out are available upon prior inquiry

▶ An additional fee of 10,000 won per hour applies

▶ Late check-out is available until 2:00 PM at the latest

Lost and Found Notice

▶ Retention Period

Lost items are held for up to one month before being disposed of.

Food and beverages are disposed of on the same day for hygiene reasons.

▶ Claiming Instructions

Lost items can be claimed at the hotel lobby on the first floor between 10:00 AM and 6:00 PM after in-person verification by a staff member.

Guidelines for Consecutive Night Stays

▶ Items Provided

Towels and bottled water: Provided daily in the morning

▶ Room Service

Bedding change and room cleaning: Available upon request for stays of 3 nights or more

If you wish to have your room cleaned and bedding changed daily, an additional cleaning fee of 20,000 won will apply per service

Amenities are provided at check-in and cannot be replenished

Amenities Guide

Standard Room Amenities: TV, air conditioner, refrigerator, washing machine (detergent not provided), induction cooktop, kitchen utensils, etc. (seasonings not provided, rice cooker not provided)

Standard Complimentary Bathroom Amenities: Shampoo, conditioner, body wash (eco-friendly amenities included: comb, facial cleanser, toothbrush, razor, etc.)

Room Amenities Guide

Central heating in all rooms (temperature adjustable)

Summer: Air conditioning available

Winter: Use the heating controller

Breakfast not available

OTT services available

(Netflix / YouTube / TVING / Apple TV+ / Wavve / Disney+) Hotel account provided

Room Assignment Information

▶For 'assigned at check-in', specific rooms and bed types are not guaranteed.

▶Guests may be assigned to a room different from the images above, and the room view is not guaranteed.

▶Rooms with a specific view are not guaranteed.

Room Usage Policy

All rooms are non-smoking.

Smoking in the room, causing fire, or creating cigarette odors may incur a cleaning and incident handling fee of 200,000 KRW.

No use of open flames in the room.

(Only the induction cooktop provided in the room may be used)

Frying, cooking fish, meat, and strongly odorous foods are not permitted.

A fee of 10,000 KRW will be charged for lost room keys.

Additional charges may apply for contaminated bedding, damaged facilities, or lost items.

Guests who fail to observe basic etiquette or cause harm to others may be asked to vacate immediately.

Guest Restriction Information

[Guest Restriction Information]

Minors unaccompanied by a parent are not permitted to check in.

(Family relations certificate required)

Mixed-gender groups of 3 or more are not permitted to stay.

No cancellations or refunds for denied check-in due to bookings for mixed-gender minors.

Refunds are not possible for the above reasons.

Children policies

Children allowed

~17

Parking

Fee: Free

Information: Onsite Parking available

Booking Notice

Reservation Notice: [Check-in Information] Check-in at 3:00 PM, check-out at 11:00 AM This hotel operates on a contactless basis; you may check in after obtaining your room key at the kiosk on the first floor. At check-in, you will need to enter your name and reservation number; the reservation number will be sent via text message on the day of your stay. If you encounter any issues with electricity or facilities after 7:00 PM during your stay, please contact the Security Office at 032-831-0946 . [Check-out Information] Check-out is by 11:00 AM. If you exceed the check-out time without prior request, housekeeping staff may enter your room to prepare it for the next guest. Please be sure to inquire in advance regarding late check-out. The hotel assumes no responsibility for staff entry that occurs without prior agreement. . [Additional Guests] An on-site payment of 20,000 KRW per person per night applies for additional guests (bedding not included; children 3 years old and under may stay free of charge). Check-in is not permitted if the maximum occupancy is exceeded, including infants and toddlers. Reservations and inquiries regarding additional guests: 010-7715-3132 . [Bedding Information] An additional 20,000 KRW per set of bedding is payable on-site. Advance reservation is required for additional bedding (by phone or text message / 010-7715-3132). Available from 10:00 AM to 6:00 PM on the day of check-in. . [Parking Information] ▶ Parking Location: Use the hotel’s underground parking garage (Levels B1–B3) ▶ Parking Fees: One free parking space per room for guests ▶ Usage Instructions After parking, use the elevators in Buildings A, B, or C to go to the 1st floor and obtain your room key at the kiosk After receiving your room key, you must register your vehicle at the parking desk on the 1st floor. Free parking is available until 5:00 PM the following day after registration. ▶ Important Notes If the parking desk is unstaffed, please fill out the logbook in front of the desk to complete your registration. Parking Inquiries: 070-4150-0947 Parking is managed by the Halla Western Park Building Management Association, not the hotel; please contact the number provided for inquiries. . [Early Check-in/Late Check-out Information] Availability for early check-in and late check-out can be confirmed upon prior inquiry. An additional fee of 10,000 won per hour applies. Late check-out is available until 2:00 PM at the latest. . [Lost and Found Information] ▶ Retention Period Lost items are held for up to one month before being disposed of. Food and beverages are disposed of on the same day for hygiene reasons. ▶ Claiming Lost Items Lost items can be claimed at the hotel lobby on the 1st floor between 10:00 AM and 6:00 PM after in-person verification by a staff member. . [Multi-Night Stay Information] ▶ Items Provided Towels and bottled water: Provided daily in the morning ▶ Room Service Bedding change and room cleaning: Available upon request for stays of 3 nights or more If you wish to have your room cleaned and bedding changed daily, an additional cleaning fee of 20,000 won will apply per service Amenities are provided at check-in and cannot be replenished . [Amenities Guide] Standard Room Amenities: TV, air conditioner, refrigerator, washing machine (detergent not provided), induction cooktop, kitchen utensils, etc. (Seasonings not provided; rice cooker not available) Standard complimentary bathroom amenities: Shampoo, conditioner, body wash (eco-friendly amenities include: comb, facial cleanser, toothbrush, razor, etc.) . [Room Facilities] All rooms have central heating (temperature adjustable) Summer: Air conditioning available Winter: Use the heating controller Breakfast not served OTT services available (Netflix / YouTube / TVING / Apple TV+ / Wavve / Disney+) Hotel account provided . [Room Assignment Information] For “Assigned at Check-in,” specific rooms and bed types are not guaranteed. You may be assigned a room different from the one shown in the image above, and room views are not guaranteed. Rooms with specific views are not guaranteed. . [Room Usage Policies] All rooms are non-smoking. Smoking in the room, causing a fire, or leaving a cigarette odor may result in a 200,000 won charge for room cleaning and incident handling. Open flames are prohibited in guest rooms (Only the induction cooktop provided in the room may be used) Cooking fried foods, fish, meat, or other strongly odorous foods is prohibited. A fee of 10,000 won will be charged for lost room keys. Separate charges may apply for soiled linens, damaged facilities, or lost items. Failure to observe basic etiquette or engaging in behavior that causes harm to others may result in immediate eviction. . [Accommodation Restrictions] Minors unaccompanied by a parent are not permitted to check in. (Proof of family relationship required) Mixed-gender groups of three or more are not permitted to stay No cancellations or refunds will be issued if check-in is denied due to a reservation involving minors of the opposite sex sharing a room. Refunds are not available for the reasons stated above. . [Western Park Rooftop Pool Operating Information] Enjoy the Western Park Rooftop Pool with its unobstructed city views under the blue sky. . ■ Operating Period Open during the peak season from July to August 2026 Open daily Session 3 is not available on Sundays ■ Admission Fees (20% discount for hotel guests & residents) Adults (Middle School Students and Older): 30,000 KRW (Hotel Guests: 24,000 KRW) Children (24 Months to Elementary School Students): 20,000 KRW (Hotel Guests: 16,000 KRW) Free admission for children 23 months and younger ※ You must bring proof of age upon entry. ■ Amenity Fees Sunbed: 15,000 KRW Private Zone: 80,000 KRW Dome Bed/Swing Bed: 60,000 KRW Cabana: 200,000 won ※ Amenities may close early depending on on-site conditions. ※ Location for using paid facilities and making payments: Inside Café ■ Operating Hours Session 1: 10:00 AM – 2:00 PM (Break Time: 2:00 PM – 3:00 PM) Session 2: 3:00 PM – 7:00 PM (Break Time: 7:00 PM – 8:00 PM) Session 3: 8:00 PM – 11:00 PM (No Kids Zone – Ages 14 and older only / Closed every Sunday) ※ Ticket sales and admission are not available during break times. ※ Operating hours are subject to change depending on weather conditions and on-site operational circumstances. [Visitor Information] One beach towel provided per person (additional towels available for a fee) Swimsuits or rash guards are required Swim caps are required while swimming (available for purchase on-site; baseball caps are permitted) ■Location and Contact Number Location: 4th Floor, Building C, Halla Western Park, 153 Art Center-daero, Yeonsu-gu, Incheon Contact Number: 032-859-4020 ※ For detailed information regarding the rooftop pool, please contact us at the number above. . [Important Notes] For “Assigned at Check-in,” specific rooms and bed types are not guaranteed. You may be assigned a room different from the one shown in the image above, and room views are not guaranteed. Rooms with specific views are not guaranteed. Minors are not permitted to make reservations.

Seller information