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Phoenix Island
휘닉스 아일랜드Select Rooms
The nearby location is good, but I felt the accommodation management was terrible. The parking lot was not organized, the bathroom slippers had severe black mold, there were hairs, and the orange lights in the rooms at night were very disorienting. I would not recommend it. Even the ocean view I booked at a high price was disappointing; the windows were cloudy so the view was not clear.
It was quiet and very relaxing.
The breakfast was delicious and the room was clean and nice. However, for consecutive-night stays they provided only two bottles of water... they said they refill starting on the third night. Also there was an unexpected closure and the pool water quality was poor.
Pros: The walk and the road to Seopjikoji were so beautiful, and every morning we could fully enjoy the view of Seongsan Ilchulbong. The pool staff were really friendly and even told us about nearby attractions, which made the rest of our trip enjoyable. The room facilities are a bit dated but clean and good for a family stay. Cons: We were suddenly told the pool could not be used. One of the two days was canceled, which was surprising. I thought it was for maintenance and went the next day, but the water quality was... the worst pool I have been to so far. Also, on the way to breakfast I needed to use the restroom and saw a cleaner wearing rubber gloves reach into the trash bin, then wipe the faucet and other surfaces with the same hand and rag. That was really off-putting. Even in the low season, please pay more attention to cleanliness.
The view was amazing. Just being in the room doing nothing was healing. It's a little dated but the view makes that totally irrelevant.
It's perfect for going with kids!!!!
The pool water is really way too dirty. It's cloudy lol, things floating around, I'm afraid to get in. Never seen water like that before. Other than that, satisfied — room was clean, bedding was fluffy.
It was clean and nice😆
Overall it's a somewhat aging resort. The staff are friendly and the scenery is nice, but the bedding was torn and the window screens were old so insects could get in. A cockroach in the room ran away so fast we couldn't catch it. Still, there is a pool, a kids' playground, and it's close to the aquarium, so our family had a fun time.
Unlimited access to the pool and sauna is a big plus. It's nice that the nearby aquarium and Seopjikoji are within walking distance, and it's a great itinerary for elementary school children!!
Regular Closure Third Wednesday of every month
※ Excluding April, May, July, August
Check-in 15:00 / Check-out 11:00
Check-in Center Operating Hours: 06:00 – 23:00 / Mobile Check-in: 15:00 – 23:00
[Place Camp Jeju ↔ Phoenix Island ↔ Airport Shuttle Bus Schedule]
▶Airport → Place Camp Jeju → Phoenix Island
1st Run: Airport Departure 12:00 → Place Camp Jeju 13:10 → Phoenix Island Arrival 13:20
2nd Run: Airport Departure 16:10 → Place Camp Jeju 17:20 → Phoenix Island Arrival 17:30
※ Boarding Location: Jeju Airport B ZONE (1,2) Parking Lot (use Phoenix Island bus)
▶Phoenix Island → Place Camp Jeju → Airport
1st Run: Phoenix Island Departure 10:20 → Place Camp Jeju 10:30 → Airport Arrival 11:40
2nd Run: Phoenix Island Departure 14:30 → Place Camp Jeju 14:40 → Airport Arrival 15:50
※ Boarding Location: Stairs facing the Check-in Center entrance
① All-season Heated Pool & Sauna
• Operating Hours: 13:00–21:00
※ Not available after check-out
※ Includes 4 people for 34-pyeong, 54-pyeong / 6 people for 3-room units
② Kids Play Lounge
• Operating Hours: 13:00–21:00
※ Break time: 18:00–19:00
※ Closed on the third Thursday of every month
※ One guardian (adult) must accompany
※ Includes 4 people for 34-pyeong, 54-pyeong / 6 people for 3-room units
Additional Occupancy: Additional charges apply for exceeding standard occupancy, up to a maximum of 2 additional people.
Additional Guest Fee: KRW 33,000 per person per night (includes bedding/additional guest fee) when exceeding standard occupancy.
Ocean View Surcharge: KRW 50,000 per night / Advance designation not possible (availability can be confirmed on-site at check-in).
Royal Suite 3-Room Surcharge: KRW 200,000 per night / Advance designation not possible (availability can be confirmed on-site at check-in)
Additional Fee: KRW 100,000 / per night
For 2 pets, an additional KRW 50,000 applies for the second pet (additional amenities provided)
1 dog under 15kg allowed (maximum 2 dogs)
Rabies vaccination certificate within 1 year required
Agreement form for guardian responsibility upon pet check-in must be completed
Dogs under 3 months old not allowed
Available items - 4 types of welcome amenities, pee pads (provided once per booking for any length of stay / available for purchase if needed)
Rental items - cushion, pet stairs, food/water bowls, pee pad holder, Hinoki bathtub
- Exclusive area for guests with pets (dog park) open
Pet Drying Zone (Building C, 1F), Pet Agility Area (Building C, 1F outdoor plaza) / Free use available
- Cooking facilities available only in 34-pyeong pet rooms
Amenities: Pot, frying pan, induction cooker, microwave, rice/soup bowls, spoons, spatulas, ladles, paring knife, chef's knife, scissors, rocks glasses, whiskey glasses
※ Please check the official website for operating hours/fees of each facility.
[Floist Bakery Cafe]
Location: Glass House 1st, 2nd floors
Menu: Bakery, coffee, pasta, pizza, etc.
[BBQ Village]
Location: Building B (Orange Building) 1st floor
[Haerang]
Location: Building B (Orange Building) 1st floor (Lunch, Dinner available)
Menu: Korean cuisine (Jeju local food)
[Cozy]
Operating Hours: 7:00 AM – 10:30 AM
Location: Building B (Orange Building) 1st floor
※ Breakfast Fee: Adults KRW 43,000, Children KRW 36,000, Preschoolers KRW 18,000
Children: Elementary school students, Preschooler criteria: Ages 3-7, Under 36 months free
[Electric Cart]
Location: Check-in Center
Rental Fee: Varies depending on cart occupancy and time (refer to website)
※ Please check the official website for operating hours/fees of each facility.
Yumin Art Nouveau Museum
Convenience Store
Coin Laundry
Le Soleil Therapy
Children allowed
~17