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UrbanStay Jeju Airport
어반스테이 제주공항Select Rooms
[Check-in/Check-out]
Check-in 4:00 PM│Check-out 11:00 AM (Check-in/check-out times vary by property)
Check-in is contactless, and check-in instructions will be sent to your contact information at 1:00 PM on the day of check-in.
As the elevators and parking lot tend to be crowded at checkout, we recommend allowing about 30 minutes extra before leaving.
For same-day reservations, there may be a 1-hour wait before room information is sent.
For check-ins after 10:00 PM, please contact the Mobile Front Desk.
Early or late check-in/check-out incurs an hourly fee and may not be available depending on room availability.
[Mobile Front Desk]
Inquiries and requests can be made via the UrbanStay chatbot or by phone, and the service is available 24 hours a day.
Free Parking (Level B1 | Tower-style automated parking)
Only vehicles with a length of 5.1 m or less, a width of 2.1 m or less, and a height of 1.5 m or less may park here
SUVs and certain large vehicles (e.g., Kona, Ray, Carnival, Starex, Genesis G80, Mercedes-Benz S-Class (including GLS), BMW 7 Series (including X7), and other vehicles of similar class) are not permitted to park here
If you are using a rental car, please be sure to leave your contact information inside the vehicle.
Due to the nature of downtown Jeju, parking spaces are limited. If the lot is full, please use nearby parking facilities at your own expense.
Luggage storage available (free, open 24 hours)
Netflix available in all rooms (using personal accounts)
Free Wi-Fi
All rooms are non-smoking.
As part of our environmental protection efforts, disposable toothbrushes and toothpaste sets are not provided as standard, and bathroom amenities are provided in large-size containers.
Chargers, hair straighteners, and skincare products are not provided.
Basic housekeeping is not provided during your stay.
If you require housekeeping services, please contact the Mobile Front Desk one day in advance, and we will be happy to assist you. (Paid service)
Simple cooking is permitted in all rooms.
Cooking meat, fried foods, and fish is prohibited in guest rooms.
All in-room amenities are designed for the standard occupancy, and stays exceeding the maximum occupancy are not permitted.
＊Additional guests incur a fee (35,000 won)
＊Infants under 36 months are not counted toward the occupancy limit / Maximum occupancy cannot be exceeded
Minors may stay only when accompanied by a legal guardian.
Please note that we do not allow guests to stay with pets.
If you check in before the designated check-in time, a penalty fee of 30,000 won may be charged.
While we strive to ensure a safe stay, please be advised that the property cannot be held liable for accidents caused by guest negligence. Additionally, in the event of damage to or loss of property, you will be required to compensate the property for the original purchase price.
All areas within the building, including the outdoor balcony, are non-smoking zones. Smoking will result in a 150,000 won penalty or a ban on future reservations at all of our locations.
Guests who cause harm to others or engage in threatening behavior will be subject to immediate eviction.
Please be considerate of others during “Quiet Hours” after 9:00 PM.
If a room is left in poor condition due to guest use after check-out, a special cleaning fee may be charged.
The orientation of the bed, the view, and the design of room furnishings may differ from those shown in the photos.
This property operates on a direct check-in system.
At check-in, identity verification based on the actual guest is required; if verification is not completed, access to the room may be restricted.
To ensure a smooth check-in process, please follow the instructions to complete the identity verification procedure.
By 5:00 PM two days prior to the check-in date: 100% refund
After 5:00 PM two days prior to the check-in date through the day of check-in and no-shows: No refund
Cancellation and refund fees may apply.
Children allowed
~17
It's an officetel-style accommodation, so the refrigerator is large and cooking utensils are well provided! The room was in good condition and the bed was very comfortable, so I slept well haha. The bathroom is a bit small but not inconvenient to use, and the table is large so it's great for ordering food.
A great value residence
The accommodation was clean and I liked it. However, I wish they paid more attention to security, such as double locks.
Pros 1. Near Jeju Airport 2. Cheaper price compared to peak season 3. For consecutive nights, if you request in advance the day before they provide recycling separation and trash collection service Cons 1. No soundproofing at all. You can hear outside car noise and all kinds of sounds. Sensitive people should bring earplugs. 2. Too few elevators for the building size. There are only two, and they are divided into odd and even floors, so effectively just one. 3. Lack of parking spaces. They replaced it with a mechanical parking system, but on the weekend the system broke and it took over an hour to get our car out. You need to wait every morning to retrieve your car. 4. Furniture and bathroom are worn; the living room table paint is peeling off, the bathroom has limescale and mold, and the sink has rust. The dining table mirror had red pepper flakes and sesame stuck to it for some reason. Overall, disappointing for a suite.
Access to the accommodation and maintenance condition are good. Recommended for stays in Jeju.