It was good. Are there a lot of Chinese guests?
After check-in, they suddenly told us to change rooms and said the previous guest would be checking out late; they opened the door and we were startled. Aside from that, the overall stay was fine.
Nice, great location~~ The air conditioner didn't work so it was very hot :(
There were three of us and having three beds was great. There was a table and chairs so it was comfortable. However, the room was very hot and the water pressure was disappointing. The underground parking seemed to be under construction and blocked, so we parked nearby.
It is located in the central area near Jeju Dongmun Market, so accessibility to various places is good and the facilities were clean, which was nice.
An acquaintance stayed here to rest.
When I went last year it was unmanned, but this time it was staffed. They said they remodeled and reopened; I got a discount and it was fine. I like that Dongmun Market is nearby.
Good, very clean and nice.
An old hotel. The lobby has been touched up, but the hallways and all room amenities are worn. You can feel the springs in the mattress and the bedding is worse than at a motel. The carpet heating makes it dry. The entrance has no soundproofing at all. The staff are kind. I understood why there are no room photos. It seems to mainly host groups of foreign guests.
Had a good rest, thanks~~~
Stars Hotel Heritage—a place that adds depth to every journey.
Located next to Gwandokjeong Pavilion, which embodies hundreds of years of history,
your time here goes beyond a simple stay—it becomes a legacy (Heritage) in itself.
In the historic downtown area of Jeju, where the island’s oldest stories live and breathe in every alleyway,
Stars Hotel Heritage has quietly stood its ground right in the heart of it all.
In a space where Jeju’s long-standing traditions and modern sensibilities blend naturally,
our meticulously prepared service will enrich your day slowly and deeply.
We hope your stay here will be more than just a chapter in your travels—
we hope it becomes your own unique Jeju experience that you’ll cherish for years to come.
Check-in after 3:00 PM / Check-out before 11:00 AM
Even if you arrive early, you can leave your luggage without worry and start enjoying Jeju right away.
You can use the luggage storage service for free at the luggage storage area next to the front desk.
An additional fee of 15,000 won per hour will be charged for early check-in or late check-out.
However, depending on room availability and same-day reservations,
early check-in or late check-out may not be possible, so please check with the front desk in advance.
# Information on Disposable Items
In accordance with Jeju Island’s environmental protection policies, disposable amenities such as toothbrushes, toothpaste, and razors are not provided.
Shampoo, conditioner, and body wash are provided in the guest rooms,
and we ask that you bring your own personal toiletries.
# Wi-Fi Information
Username: Enter your room number
Password: None (connect immediately)
# No-Smoking Policy
All rooms are non-smoking. If you are caught smoking in your room, you will be charged a special cleaning fee of 300,000 won.
# GRAND OPENING April 1, 2026 #
A breakfast spread prepared with fresh ingredients from Jeju’s land and sea.
As part of our grand opening, we’re introducing Stars Hotel Heritage’s exclusive breakfast menu—
come experience a morning like no other, unique to Jeju.
Location: Restaurant on the 2nd floor of the hotel
Hours: 7:00 AM – 10:00 AM (Last entry at 9:30 AM)
# Rates (Pre-paid discount for hotel guests only)
Adults (12 years and older) 15,000 won
Children (under 12 years) 12,000 won
Infants (under 36 months) Free
PARKING: Free Parking for Guests Only
A variety of parking spaces are available, so you can park comfortably regardless of your vehicle’s size.
On-site Parking Lot (Above-ground self-parking)
On-site Automated Parking Garage (Passenger Cars Only)
Off-site Parking Lot (Available for Large Vehicles and SUVs)
The front desk will provide guidance on parking locations and usage procedures at check-in.
# Children
Children 36 months of age or younger may stay as additional guests, separate from the standard occupancy, when accompanied by a parent.
# Minors
Minors under the age of 19 are not permitted to stay alone without a parent.
# Dogs
Dogs are permitted only in rooms with “Pet” in the room name.
Please be sure to check the room name before making a reservation.
Please feel free to contact the front desk at any time if you encounter any inconveniences during your stay or have suggestions for improvement.
Your valuable feedback helps us build a better Stars Hotel Heritage.
A Special Stay in the Place Where Jeju’s History Runs Deepest
We offer more than just a place to stay—we provide an experience where you can fully immerse yourself in the time-honored atmosphere of Jeju’s historic downtown.
With Gwandokjeong Pavilion, steeped in hundreds of years of history, unfolding outside your window,
and the vibrant energy of Dongmun Market seeping through the alleyways,
your stay here becomes a day that truly embodies the spirit of Jeju.
True to our name, “Heritage,”
we provide attentive service to ensure
your Jeju trip becomes a lasting legacy in your memory.
Adults only
Fee: Free
Information: Onsite Parking available